Frequently asked questions

To apply, simply get to the 'Get started' link and fill out the application form. 

We get asked this question sometimes so we thought we'd clear it up. 

TeamPhysiq is a 100% legitimate ambassador program developed for engaging the Physiq Apparel brand with new audiences. It doesn't cost anything to apply to join TeamPhysiq and there is no contract. You can promote and earn commission as your own pace and there is no obligation to post a certain amount of times on social media. Our goal is to create the best and most rewarding sportswear ambassador program in the world and we are always striving to think of new ways to create a enjoyable experience for our ambassadors. 

If you're unsure about anything, don't hesitate to contact your TeamPhysiq rep using the Live Chat within your account.

Once you have setup your account you will have a personalised coupon code and a direct link. The direct link, which looks like http://teamphysiq.com/myusername can be used in your social media bio, in emails, or anywhere you can send a website link. The purpose of this link is to track sales to your ambassador account. If someone clicks on your link and orders from our webstore, you will receive a 10% share of the order total. If the customer forgets to use your personalised coupon code for a discount, you will still receive the commission because the link is tracked using a "cookie" we drop on the customers computer. This makes sure that if they order again within 30 days, you will keep receiving commission. 

Your personalised code serves two purposes. Firstly it gives your friends and fans a discount on products on our store. If they enter your code at the checkout it will discount their order price. Secondly, by using your personalised code on an order it makes sure that you get rewarded for the sale. As long as your coupon code is used on an order, you will immediately receive a commission from the order. Each time you generate a commission you will receive an email with information about the sale.

Once you submit your personalised code request it takes up to 24 hours for the code to be setup and activated. You will receive an email once it is ready. Remember, your personalisede code is for giving out to your friends and fans and not for ordering your own items. 

We pay out commissions and store credit on the 15th day of every month. Every time your commission balance reaches £30 GBP we initiate a payment to you. If you don't reach this amount within one month then it will just keep rolling over until you reach the payout amount. It will never reset or disappear if you haven't reached the level in a certain time. Our monthly payrun takes 24-48 hours to complete so you will see the payment and get an email notification by the 17th. 

Your personalised coupon code is the code you give out to your friends and fans. It will give customers 10% discount on their order, and also reward you with commission from the order. 

As an ambassador you receive lots of exclusive discount codes you can use to get products for yourself. These exclusive codes can be found in the 'Reward and Discounts' area of your account. Make sure it is only these discount codes that you use for your own orders and not your own personalised code. 

If you would like to change your personalised code just get in touch with your TeamPhysiq rep via Live Chat and they will change it for you. Note that it can take a few days for it to be updated.

No you don't. 

There is no requirement to purchase products in order to become an ambassador or promote the brand. If you would like to take advantage of the exclusive first order discount codes that is absolutely at your choice. Ofcourse, we want to see you representing the brand but we know that you can also promote the brand in more ways than just wearing our products. You can even receive products free of cost by earning social points from interacting on social media. It doesn't cost anything to interact on social media and we are the only brand to reward ambassadors in this way. We care about building long term partnerships with our ambassadors and really want to offer the best opportunities to succeed. 

Absolutely! 

You are under no obligation or contract to only promote Physiq Apparel while you are an ambassador.

Social points are earnt by interacting with new posts on our official Instagram account @physiqapparel. You will receive 15 points for each new post that you Like and Comment on. It takes 24 hours for the points to show up within your account and you will receive an email every time points are added. We check for interactions manually by looking for your username in the list of likes and comments on the post, and your Instagram username must exactly match what you have wrote it as in the social points dashboard. If you have changed your Instagram username since setting up social points you must update it by going to the 'Social points' area and clicking edit at the top right. 

As long as we have your correct Instagram username and you interact with our posts within 3 hours then you will always receive points. If you still believe there to be a problem, send us a message on Live Chat making sure to include links to the Instagram posts so we can check it out.

Not at all! 

There is no requirement to post on social media a certain amount of times per week. You can promote the brand at your own pace.